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04Service

Workflow Digitalization

Digital workflows that work in everyday operations.

We build digital tools for real working days – easy to use in the office, reliable in the field and free of unnecessary duplicate work.

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Demo · Before and after

Before

  • PaperJob sheet in the van
  • Messy spreadsheets
  • Duplicate entryNote → Excel → invoice
  • Missing informationPhotos? Signature?
  • Retyping laterTyped up in the office at night

After

Job A-1042 In progress
  • Clear digital job All details in one place
  • Mobile access On smartphone and tablet
  • Structured documentation Photos, forms, signature
  • Current status Visible to office and team
  • Automatic handover To client and billing
Left: the grown process with paper and spreadsheets. Right: the same job as a seamless digital workflow.

What it’s about

Digital workflows that work in everyday operations.

Whether in the office, the warehouse or the field: the value of digital tools is decided in everyday operations – with little time, changing conditions and sometimes no network. Solutions that only look good at a desk often fail under exactly these conditions.

We build digital workflows that work end to end – from incoming jobs and scheduling to documentation and billing – with a few clear steps for everyone involved.

Existing programs, for example for quotes or accounting, are connected rather than replaced if they work well.

Typical starting points

  • Notes, photos and paperwork end up in different places.
  • Reports are typed up in the office in the evening.
  • The office doesn’t know the current status of each job.
  • Signatures and records are missing when the invoice is written.

Scope of services

What this service area includes – explained in detail.

  • Digital job workflows

    From incoming job to billing in one continuous process.

  • Mobile data capture

    Large controls, few fields, choices instead of free text.

  • Scheduling

    An overview of teams, resources and appointments.

  • Documentation

    Structured reports attached directly to the job.

  • Photo documentation

    Photos with timestamps, assigned to the right job.

  • Digital forms

    Inspection, acceptance and handover reports without paper.

  • Customer portals

    Customers see appointments, status and documents.

  • Signatures

    Acceptance and confirmation directly on the device.

  • Automatic handovers

    Data flows to clients, billing or partners.

  • Reports

    An overview of jobs, effort and open items.

  • Office and field

    The same information on every device, even on a weak connection.

Example situations

What this looks like in practice.

Typical situations from practice – described freely, without reference to specific clients.

  • Example

    From phone call to invoice

    A job is taken over the phone, created in the office and assigned to a team. On site, photos, materials and a signature are captured; the invoice is created from the same data.

  • Example

    Inspection reports without paper

    Recurring inspections are documented with digital forms. Required fields prevent incomplete reports.

  • Example

    Status for clients

    Larger clients get access to a portal with appointments, status and documentation.

How we work

In four clear steps.

  1. 01

    Understand workflows on site

    We look at how work is actually done in the office and in the field.

  2. 02

    Start simple

    The first version focuses on the most important process.

  3. 03

    Test with the team

    Feedback from daily work feeds directly into further development.

  4. 04

    Expand

    Further workflows and integrations follow in plannable steps.

FAQ

Frequently asked questions

Does the solution work without an internet connection?

Yes, if required. Offline-capable apps store entries on the device and transfer them as soon as a connection is available again.

Do we have to replace our existing software?

Not necessarily. It often makes more sense to connect programs that work well and only close the gaps.

How much effort is the rollout for the team?

We design the interfaces to require only a few steps and introduce new workflows gradually.

Which devices are needed?

Existing smartphones or tablets are usually sufficient. Special requirements, such as rugged devices, are clarified during conception.

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Contact

Let’s talk about your project.

Tell us which process, system or idea is on your mind. The matching service is already selected in the form – we’ll get in touch for an initial conversation.

info@lci-development.de

For example: which process should become easier, which systems are involved, is there a timeframe?

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